As the COVID-19 situation continues to evolve, Buffalo Sewer has reduced our onsite workforce to help flatten the curve, transitioning to a partial remote work status. We have prepared for this to minimize disruptions. Our top priority remains to protect public health by providing the critical service of clean and safe water.


We’d like to hear from you.

General Inquiries – Please submit your inquiry through our contact form (below)

Mayors Resolution Center – Call: 311 or 716-851-4890
Open: Monday-Friday 8:30am-4:30pm
Closed: Saturday & Sunday

Report a Problem – Call:716-851-4664 Option 1
Open: Monday/Thursday/Friday

Employment – Call: 716-851-4664
Open: Monday-Friday 8:30am-4:30pm

Reports & Records – Email:

If there is an immediate threat to public health or property, contact our emergency response line: 716-851-4664 or submit request online at:
Open after hours: After 3:30pm weekdays, weekends and holidays

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