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General Inquiries – Please submit your inquiry through our contact form (below)

Mayors Resolution Center – Call: 311 or 716-851-4890
Open: Monday-Friday 8:30am-4:30pm
Closed: Saturday & Sunday

Report a Problem – Call:716-851-4664 Option 1
Open: Monday/Thursday/Friday

Employment – Call: 716-851-4664
Open: Monday-Friday 8:30am-4:30pm

If there is an immediate threat to public health or property, contact our emergency response line: 716-851-4664 or submit request online at:

Open after hours: After 3:30pm weekdays, weekends and holidays

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